1. Introduction
BLK Branding ("we," "us," "our") is a creative design studio offering branding, website design and development, user experience and interface design, brand identity creation, and related creative services to small and mid-sized businesses ("you," "your"). By working with us, you agree to the following terms and conditions ("Terms").
2. Services
We will perform the services outlined in our approved proposal or cost estimate ("Services"). The final approved deliverables are referred to as the "Work." We will complete the Work with reasonable care and skill, and aim to meet agreed timelines. Timeframes are estimates unless otherwise stated in writing. You are responsible for reviewing and approving the Work promptly. If no feedback is provided within 7 days of delivery, the Work will be considered approved.
3. Approvals & Changes
We require written approval before beginning any project. Once approved, the proposal forms a binding agreement. You may request changes to the scope or timeline, but additional costs may apply. You agree that we may take instructions from any individual representing your business. We are not responsible for third-party delays or issues. Files and preparatory materials remain our property unless otherwise agreed.
4. Payment
You agree to pay the fee stated in your proposal. Unless a fixed fee is agreed, all quotes are estimates. Additional charges may apply for out-of-scope work, content preparation, rushed timelines, or third-party costs. We may request a 50% deposit to begin work, 25% mid-way, and the remaining 25% upon completion. Invoices are due within 30 days unless otherwise stated. Late payments may result in a pause of services and incur interest.
5. Intellectual Property
We retain ownership of all creative and development work until full payment is received. Upon final payment, you receive:
An exclusive license to use final brand and visual assets
A non-exclusive license to use custom-developed website code (excluding open-source components)
You may not reuse, sell, or adapt the work beyond the agreed scope without written permission.
6. Legal
We are not liable for indirect, incidental, or consequential damages. You are responsible for reviewing all deliverables and obtaining any necessary legal, trademark, or regulatory approvals. We may reference completed projects in our portfolio unless otherwise agreed.
7. Contact & Disputes
If you have any issues or concerns, please notify us in writing within 7 days of delivery. We will work with you in good faith to resolve any disputes.
8. Final Notes
These Terms apply to all services unless otherwise agreed in writing. They are governed by the laws of the State of Massachusetts.
